Ask The Waiter
Over the past year, my girlfriend and I have forsaken going to church in favor of the other American Sunday morning ritual—brunch. Most of the brunches in our part of the world, are buffet-style, which is generally okay with me since it allows me to eat at my own pace and not have to worry about a back-up in the kitchen. But at the same time, it means I have to get off my butt to go get my own food. Most buffets, however, still have wait staff to clear tables of finished plates, take drink orders, and bring any items not on the buffet line that you might want to order.
Do you have any suggestion as to how to tip these folks? I normally do 20% for lunch or dinner, but that seems excessive when it seems that they are doing significantly less work (e.g., not running food orders) and can (and normally do) therefore handle more tables. So for that reason, I will generally do 10% with the exception of our “regular” Tex-Mex brunch stop (Mattito’s should not be missed if you are ever in Dallas), where I tip 15% or so because the waiters recognize us and are tremendously attentive.
Am I doing this right, Waiter? If not, can you please set me straight?
Dear Godless Heathen,
You’re right on the money. The standard tip for brunch servers is 10%. I’m glad you tip the guys at the Tex-Mex 15% but, since you don’t go to church and are going to Hell, I don’t see the point.
Hmmmm, let me see if I understand you…….
Eggs Benedict over Jesus?
Huevos Rancheros over The Gospel?
A Spicy Bloody Mary over a Virgin Mary? (The Mother of God, not tomato juice sans vodka you ungrateful sinner!)
You go to brunch instead of church? Well, isn’t that special? Could it be you’re under the influence of………SATAN?
Oh, sorry man. My old self-righteous ex Church Lady seminarian self sometimes takes over. It’s all good. Rock on and tip the guys 15% but the standard tip for a buffet is 10%
Let me tell you something brother, I can’t tell you how many times people would come to my restaurant right after church (and we had full table service, no buffet) and leave religious tracts in lieu of a tip. Often the pamphlets were full of descriptions of eternal hellfire. Trust me. On Sunday morning, most waiters are hung over and wiped out from doing the things that are supposed to get you into Hell in the first place! Giving a waiter a religious tract is like giving Mephistopheles a parking ticket! We just rip it up and throw it in the street.
Buffet servers get tipped 10%. Don’t stiff them!
What’s a good rule for tipping when you’re sitting at a sushi bar? The servers don’t really do much – bring drinks and refills. The sushi chefs are doing all the heavy lifting, and just handing you food over the bar. I’ve been getting into the habit of tipping 10% on the ticket, and then leaving another 20% in the tip jar for the sushi chefs. I’m normally a 20% guy, so a 30% tip is more than I would normally tip at a restaurant. But if I tip less than 10% on the ticket, then I’d be ripping off the waitstaff… So any thoughts would be appreciated.
Honestly I don’t know. Can we get some input from American sushi waiters?
When I sit down and eat at the sushi restaurant near my house, I tip 20%. When I pick up my to-order, I tip 20%. My Karma will permit nothing else.
I do know, however, from talking to my waiter, that the money goes into a pool the guys divvy up at the end of the night. However, I don’t know how it is at other places.
Some sushi restaurants in America have Western style service now. The tip expectation is 15 – 20% In Japan however, you do NOT tip. It’s considered insulting.
One reason why I’ll never work in the land of the Rising Sun.
I love your blog and have learned much about the business by reading about it from your perspective.
My family and I recently ate dinner at a local casual dining restaurant. Our waitress, while competent regarding taking and delivering our order, refreshing drinks, etc., made our meal uncomfortable because of the way she attempted to inject some “personality” into her role. Instead of smiling politely, taking our order and delivering our meal, she seemed to think that making odd, offhand comments every time she came to the table would enhance the amount we left for her tip. The result, instead, was that every time she walked away from the table, we all rolled our eyes, and everyone thought that her behavior was kind of creepy.
This restaurant is one of the few places that everyone in my family can agree on, it’s close to home, and the other wait staff and manager are very nice and know us. We don’t want to stop eating there, but we really don’t ever want to have her as our waitress again. She’s that bad. I always tip well, as a matter of principle, but on this occasion, I gave her less than 12%. I felt bad because there was nothing wrong with the order, and if she’d only shut up and left us to our meal, I would have happily given her 20%. But I’m sure her only thought was that we’re cheap, and that her performance was flawless, so using the tip amount to send a message seems flawed.
I suppose that I could talk to the manager to let her know that this wait person seems to be lacking in social skills, but that seems like a fairly trivial thing, and I’d end up feeling like a real bitch. Any ideas??
Thanks, Waiter, and good luck with the book. I love your writing.
If I didn’t particularly like a customer I would do my subtle best to make them so uncomfortable that they never wanted to sit in my section again. Trust me, I have my ways. I’m a Shaolin Master of the Seventh Creepy Waiter Dan of Yuppie Table Combat. (Plus the old “rejected credit card maneuver,” the “out of everything the customer wanted” gambit, the “chuckling at the customer’s wine choice mind fuck” and of course, my patented 1000 Yard Waiter Stare.)
I’m going to assume, however that you and your family are normal and didn’t do anything to earn this waitress’ enmity. Yes, the waitress thinks she’s perfect. Your tip will be seen as an act of cheapness. If you complain to the management you will look and feel like a real bitch, yada, yada, yada. Here’s what you do.
1. Turn the tables. Twitch. Act kooky. When I get a crazy waitress I usually like to do the Herbert Lom thing with my right eye. Clouseau! That usually freaks them right out.
2. Hand her a breath mint after she tells you the specials.
3. Tell her she looks like she lost weight when she really hasn’t (Meow! C’mon girls! You all know that maneuver!)
4. In a voice loud enough for her to hear, say how nice it is that restaurant gives people from the group home jobs.
5. Leave a Prozac or Valium with the tip. (Saw that done once, swear to God.)
6. Tell her you’re a casting director for a snuff film and you’re looking for extras. Would she be interested?
7. Tell her you’re a talent scout for a modeling agency. Then ask her if she’ll introduce you to the pretty waitress working in the back.
8. Point next to the waitress’s foot and screech, “Is that a tampon?” (Actually, I did this to distract a waitress so I could cut in front of her on the line to use the POS computer Hey, it was busy.)
9. Speak in tongues. (Works especially well at Sunday Brunch.)
10. If the above options fail, tell the manager you don’t want that waitress as your server. Yeah, you’ll look like a bitch, but life’s to short to put up with creepy psycho waiters!